The couple bought a new washer and dryer from Sears on May 27. The purchase included delivery, installation and removal of the old appliances, documents show.
The delivery was made by a two-person team on June 3, Boris Litvin said.
First, a worker shut off the hot and cold water in the basement laundry room, Litvin said.
Next, the worker disconnected the ducts and water supply lines from the old appliances, he said, and the two workers removed the old appliances.
Litvin said the dryer installation went smoothly.