While you’re busy shopping for holiday gifts, we hope you’re also paying attention to return policies.
If you don’t know what a store’s policy is, your gift recipient may be very disappointed when trying to return that ugly sweater you bought.
According to Consumer World’s 15th annual survey of store return policies, a few prominent stores have tinkered with their policies, but most have stayed the same as last year.
“If shoppers follow the rules, they should have many happy returns,” said Edgar Dworsky, Consumer World’s founder. “But, since the rules vary so much from store to store, you really have to read the fine print.”
Among the highlights? Many retailers are continuing to offer extended holiday return windows, which allows gifts purchased in November to be returned until mid- to late-January, considerably beyond the normal return deadline in some cases, Dworsky said.