But the rep never responded to their calls or faxes, the couple said. A certified letter, return receipt requested, came back “unable to forward/for review.”
“After being ignored by E-Z Way every time we attempted to engage with them about the damage to our Prius, I resolved to file a suit in small claims court,” Leist said.
It took many months for Leist to track down the correct corporate address and company agent to serve, but once the couple had it, they filed suit.
The case in Morris County Superior Court was docketed for Aug. 16, 2018. Even though the company is in Union County, the company’s registered agent, Thomas Wilson – who we later learned is E-Z Way’s president – is located in Morris County, so the couple decided to file there.
“Given E-Z Way’s behavior in this matter, we were not surprised when no one showed up to answer our complaint in court,” Leist said. “The default judgment was for $1,000 plus costs of a $42 filing fee plus interest.”